I have Exchange 2010 SP1 installed and our field representatives use OWA extensively. Periodically someone accidentally checks the box to "Use the light version of Outlook Web App." This causes much confusion for the users. They don't know why everything changes, which elevates their emotional state before they call to blame me. I don't want them to have access to this option. Everyone is using a premium grade browser and we have no need for this "feature." How do I permanently remove "Use the light version of Outlook Web App" (and check box) from displaying on the Log on screen? A step by step would be appreciated.

This: http://www.leederbyshire.com/OWA-Disable-Basic-Option-Exchange-2010.asp should be what you want based on what you asked. Havent done it myself but since I have nothing better to do this evening Im going to do it on one of my CASs. Of course, I shall back up the VHD that the CAS sits in. You might want to do something similar...... "Sir Pumpkin Longshanks" wrote in message news:5089edea-2741-4848-a282-0ae70615ef99... I have Exchange 2010 SP1 installed and our field representatives use OWA extensively. Periodically someone accidentally checks the box to "Use the light version of Outlook Web App." This causes much confusion for the users. They don't know why everything changes, which elevates their emotional state before they call to blame me. I don't want them to have access to this option. Everyone is using a premium grade browser and we have no need for this "feature." How do I permanently remove "Use the light version of Outlook Web App" (and check box) from displaying on the Log on screen? A step by step would be appreciated. Mark Arnold, Exchange MVP.

Hi, How about your question? Any updates? It works in my test lab. But as I know, this will be unsupported. Microsoft support policy for the customization of Outlook Web Access for Exchange http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/5089edea-2741-4848-a282-0ae70615ef99 Frank Wang TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Commenting out those exact lines did not do it. However, the checkbox code just above it did: <!--tr> <td><input id="chkBsc" type="checkbox" class="rdo" onclick="clkBsc();"></td> <td nowrap><label for="chkBsc"><%=LocalizedStrings.GetHtmlEncoded(Strings.IDs.UseOutlookWebAccessBasicClient) %></label></td> </tr-->

Thank You!!!!